| Birch Telecom Reviews | |
 Anonymous |
Birch Telecom - Unprofessional rude behavior- Birch
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
Rec'd unsolicited call, I requested he fax me what he was selling, received fax, 48 hours later, received f/u call. Told him I was not interested but thanks for call. He was ...
#317407
May 09, 2012
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34
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 Gransflor |
Birch Telecom - Charged for service that had been cancelled.
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
I cancelled my Birch Communications service in December of 2009 and converted to Comcast. This March 2012 I received a bill for toll-free service for the past three months. When ...
#314237
Apr 23, 2012
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98
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 Stetsonp... |
Birch Telecom - My Bus. phone held Hostage
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
I hab Birch as my phone service to 'telebranch' my Bus. phone ( 817-2944433 ) to my new sale phone with Verizon , every thing was fine untill the economy fell apart three y...
#304626
Mar 13, 2012
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204
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 Ireneb |
Birch Telecom - Company did not provide phone service now charging $1784
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
Company did not provide phone service. Could not contact customer service. No return phone call. Now being charged $1784 for cancelling service. I was contacted by Birch Communicat...
#299297
Feb 22, 2012
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314
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 Anonymous |
Birch Telecom - Try to get a refund of illegally collected funds.
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
Birch Communications charged me for long distance while Verizon was billing me for calls. When I challenged Verison; they explained that Birch should have stopped the charges. I ...
#299241
Feb 22, 2012
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181
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 Anonymous |
Birch Telecom - The most incompetent phone company on earth
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
I once was a customer of Birch communications, it's a new company which shows its inability to get anything right. I first became aware of Birch communications in Novem...
#298005
Feb 17, 2012
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223
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 Soldonja... |
Birch Telecom
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
I have had Birch for 2 yrs now and the service has been terrible --The installer left the wiring exposed in a high traffic area. The Internet service is so bad we cannot even use i...
#297129
Feb 14, 2012
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200
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 Anonymous |
Birch Telecom - Birch - Needs to be shut down
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
Flipped my elderly (partially deaf) mom's phone service. We only realized it when it when the phone did not work and we had to get her back on AT&T! So she has never had a single m...
#296324
Feb 11, 2012
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275
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 Jjamik333 |
Birch Telecom - Birch Communications - Do NOT Trust them!
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
Birch Communications led us to believe they were affiliated with AT&T and could provide cheaper services. The Affiliation with AT&T put me at ease - a few days later I get a bill ...
#286047
Jan 03, 2012
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712
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 Mystriya |
Birch Telecom - Cont... Birch Communication are theives
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
Just got off the phone with the crooked company... Tab at the customer service was only nice to me because I recorded the conversation.... I found out they are still charging me, a...
#280984
Dec 12, 2011
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511
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 Mystriya |
Birch Telecom - Charged me more on paper and Quote me a different price.
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
I was switched from Cordia Comm a total of $55.15 a mo. free longdistance. When they said all of the same would apply from Cordia. The first bill I recieved for two months totaled ...
#280937
Dec 12, 2011
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454
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 Vsdreamon |
Birch Telecom - Birch switched my service even after I said no
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
The Birch representative made their service sound good and I said I was interested, but after we talked some more, I decided I did not like the service because they were unknown an...
#274728
Nov 13, 2011
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538
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 Anonymous |
Birch Telecom - Birch’s Bills $3368.17 Without The Service, Beware!!! Before You Sign Up
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
My name is Dr. Chotchai Boonkham. I am a semiretired physician in St. Louis, Missouri.
I am a former Birch customer.
I was a Birch phone service customer fr...
#268316
Oct 15, 2011
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624
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 Anonymous |
Birch Telecom - Birch's Bill $ 3368.17 without service, Beware!!!
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
My name is Dr. Chotchai Boonkham. I am a semi-retired physician in St. Louis, Missouri. I am a former Birch customer. I was a Birch phone service customer f...
#268283
Oct 14, 2011
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577
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 Anonymous |
Birch Telecom - What constitutes a contract with Birch?
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
Birch has contacted me day and night for nearly 3 weeks. I'm confused about what the prices are, since with each person I talk to the prices change. Rude "Stephanie" said she could...
#265232
Sep 30, 2011
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591
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 Jonifar |
Do Not use Birch Telecom
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
We went with Birch in December 2010 b/c their offer was $200 less than what AT&T was charging for our 4 lines. I opted to keep my internet & fax line with AT&T - smart idea, in hi...
#264436
Sep 27, 2011
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667
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 Anonymous |
Birch Telecom - BIRCH SUCKS!!!
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
DO NOT even give these guys 5 minutes. If they walk into your office send them right back out the door... Service is horrible, Customer Service is awful, and they have no business...
#263229
Sep 21, 2011
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563
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 Kglasscock |
Birch Telecom - Customer Service - Are you kidding???
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
I am a salon that went with Birch because I was promised that we could save money and that everything was exactly the same as with AT&T - same lines, DSL, etc. - just less expensiv...
#260559
Sep 08, 2011
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586
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 Adclarity |
Birch Telecom - Birch Communications - Stop Calling Me!
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
For over a year I have been receiving unwanted, phone solicitation from Birch Communications. I have asked EVERY TIME to please be removed from their calling list. I have express...
#259188
Sep 01, 2011
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551
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 Maria di... |
Birch Telecom - Birch Communications follow up
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
Back in July 2011, I wrote about this company Birch Comm. This is a follow up on that situation. Birch has refuses to come out and repair my home phone reguardless of my phone in...
#258160
Aug 27, 2011
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625
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 Asdklj9a... |
Birch Telecom - Trying to Anger Customers?
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
Entered into a 2 year contract with Birch Communications back in 2006 because our phone (hardware) provider recommended them. We're now trying to move the service to a better ...
#257792
Aug 25, 2011
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381
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 Maria di... |
Birch Telecom - Didn't do service work I paid for on home phone line
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
Since my initial complaint with you I recieved an email from the BBB of kansas city (where Birch Comm is from) basically brushing me off. They closed the case unresolved. So basi...
#251578
Jul 27, 2011
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607
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 Maria di... |
Birch Telecom - Paid for inside wire maintence and birch will not honor the agreement
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
Birch Comm. took over Close Call America which was my home phone service provider. I have a telephone line problem and Birch will not come out and do the nec. service work. This e...
#251094
Jul 25, 2011
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464
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 Anonymous |
Birch Telecom - Wire maintence paid for but will not come out and repair my phone line
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
Birch comm. took over close call customers and i have been paying forinside wire maintence but they won't come out and fix the problem without charging a fee of $165 ist hr. and $3...
#251079
Jul 25, 2011
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504
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 Jennbob09 |
Birch Telecom - Birch Communiations service is awful and they lie
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
Birch came to our offices and begged us to leave AT&T stating they could save us over half of what we were paying AT&T and that their service was better. They said they would buy o...
#249045
Jul 14, 2011
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617
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 Jonathan... |
Birch Telecom - Jerry & joe's pizza
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
I am move my store at 3 week ago and donut yet connecting my phone lines, my situation is very, very bad . I paid rent and all my overhead and my operation is limited . Use my cell...
#239035
May 22, 2011
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507
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 Unhappyd... |
Birch Telecom - Office administrator
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
DISLIKE FOR BIRCH PHONE SYSTEM - MISMANAGE ACCOUNT - LEFT WITHOUT CORRECT PHONE SERVICE FOR OVER THREE DAYS PATIENTS DID NOT HAVE A CONTACT NUMBER TO THE DOCTOR -...
#237982
May 16, 2011
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571
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 Timma |
Birch Telecom - Birch Telemarketers Rude
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
Birch 205-561-2785Ring, ring.Me: Can I help you?Birch: Can you tell me who handles the AT&T account.Me: I'm sorry, I do not know the answer to that ques...
#237481
May 13, 2011
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727
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 Mickie |
Birch Telecom - Wouldn't shut up after I told him we werent interested!
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
Mr. Frank Kelly, a representative of Birch Communications, called my ofice. He did not tell me who he is with initially. When I told him my boss wasn't interested and wouldn&...
#236998
May 11, 2011
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432
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 TheRose |
Birch Telecom - Birch Communications refuses to help me.
5.0
3060 Peachtree Road NW, Suite 1065 * AtlantaGA30305
I can not sum up in 100 words how horrible this company has been to me. They have driven me to the brink of a complete meltdown. I have spoken to at least 10 people from this comp...
#235130
Apr 30, 2011
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635
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