Birch Telecom - Birch Communications
I was employed with CloseCall America which is a telecommunications company that Birch Communications took over in December 2010. I decided to stay with their service during the take over, figured I'd give them a try despite other reviews saying how crappy they are.
I placed a full disconnection order with Birch to be completed on February 22nd. I woke up this morning(Feb 8th) to find I had no dialtone. I finally manage to get Birch on my cell phone (surprising since my cell service usually sucks inside my house) and they say the order was accidentally processed early. It's now 4:45 PM and I call them again asking about the status of getting my service reconnected. No updates available.
I should have known Birch would screw my order up after seeing other customer complaints online and not to mention the guy who took my order did not verify anything with me which means they have crappy customer service. My advice to any Birch customers, double check that their incompetent customer service reps put your order(s) in correctly by having them verify everything back to you. I can only smile at how many CloseCall America customers this *** company lost due to screw ups and long hold times. :)be02246
You may also like
- "Yesterday I tried logging into my account on Listia. I sent them a email asking if they could help me out. They sent me a email saying my account was..."
- "Verizon contractor made damage to my yard when installing the FIOS service in the area. I called and spoke with Verizon customer service several times. Several time they stated someone..."
- "hey everybody i am knew, we need to sue comcast am a member of the s.c.l.u. southern christian leadership conference , and i trying to get a class action suit..."
- "I always get bob evans glazed apples .and notmally fantastic, but i gor them today from our lical acme cooked them pulled back folm cover and there was 6 slices..."
- "We purchased a jar of Tostitos Queso Blanco Dip from Hannaford Supermarket in New Hampshire two days ago and after opening it and pouring some out we realized there was..."
- "Scam! Phone number 530-588-1779 and they are in NV even though is a CA number. She will tell you she will help you reunite with you love one and help..."
- "I hired this company, Kings Realty Property Management in Brandon, Florida to manage /rent out my house which was only a year old and in mint condition. I had to..."
- "Do not go to this ORTHOPEDIC ASSOCIATES. I went to this office and Doctor Zohair Shedzad Alam who I have used before said he can't do the surgery as good..."
- "Where do I start - wife and I BOTH bought new cars from them on the same day. My immediate family and I have purchased 6 cars from Jones in..."